Privacy policy (DS-GVO compatible)

Privacy policy

 1. information on the collection of personal data and contact details of the data controller
 2. data collection when visiting our website
 3. cookies
 4. data processing for order handling
 5. data processing when opening a customer account and for contract processing
 6. contacting
 7. use of your data for direct marketing
 8. contacting the evaluation reminder
 9. online marketing
 10. web analytics services
 11. retargeting / remarketing / referral advertising
 12. tools and miscellaneous
 13. rights of the data subject
 14. duration of the storage of personal data

1. information on the collection of personal data and contact details of the data controller

1.1 Thank you for visiting our website. In the following, we would like to inform you about the handling of your personal data when using our website. Personal data is basically all data with which you can be personally identified.

1.2 Responsible for the processing of data on our website within the meaning of the General Data Protection Regulation (DSGVO) is:
René Hürlimann
In sheet F3 
Switzerland
Tel: 0797974744
Email: [email protected]

1.3 The controller has appointed the following data protection officer:

René Hürlimann
In sheet F3
6345 Neuheim
Tel: 07979754744
E-Mail: [email protected]

1.4 To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL or TSL) via HTTPS.

2. data collection when visiting our website

Each time you visit our website, our system automatically collects data and information that your browser transmits to our server (so-called "server log files"). The following data, which is technically necessary for us, is collected:
  • Our visited website
  • Date and time at the time of access
  • Amount of data sent in bytes
  • Source/reference from which you reached the page
  • Operating system used
  • Browser used
  • IP address used (if applicable: in anonymised form)
The legal basis for the processing is Art. 6 (1) lit. f DSGVO due to our legitimate interest in improving the stability and maintaining the functionality of our website. A transfer or other use of the data does not take place. The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the IP address of the user must remain stored for the duration of the session.
We reserve the right to check the server log files retrospectively if there are concrete indications of illegal use. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. 
In the case of storage of data in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is no longer possible. The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object. 

3. cookies

Our website uses cookies. 

Cookies are text files that are stored on the user's terminal device. When a user calls up a website, a cookie may be stored on the user's operating system. Some functions of our website cannot be offered without the use of cookies. For this purpose, it is necessary that the browser is recognized even after a page change. The user data collected through technically necessary cookies are not used to create user profiles. In the above-mentioned purposes also lies our legitimate interest in the processing of personal data according to Art. 6 para. 1 lit. f) DSGVO.

In addition, our website may use cookies that enable an analysis of the user's surfing behaviour (so-called third-party cookies). You can find more detailed information on the scope, purpose, legal basis and objection options in the relevant sections of the respective chapter of this data protection declaration.

You as a user have full control over the use of cookies. By changing the settings in your internet browser, you can disable, restrict or delete the transfer of cookies. If you deactivate cookies for our website, it may no longer be possible to use all the functions of the website to their full extent. You can prevent the transmission of Flash cookies by changing the settings of the Flash Player.

You can find help on the settings in the respective help menu of your browser under the following links:
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Some of the cookies used here are deleted after you close your browser (so-called session cookies). Other cookies remain on your terminal device and enable us or our partner companies (third party cookies) to recognise your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data and IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie.


4. data processing for order handling

4.1 If you would like to order in our webshop, it is necessary for the conclusion of the contract that you provide your personal data, which we need for the processing of your order. We process the data you provide to process your order. 

Sometimes we work together with external service providers to process your order. For this purpose, we must pass on the necessary personal data.

If we commission transport companies with the delivery of your goods, we will pass on your data required for the delivery of the goods to the respective transport company. For the processing of payments, we pass on your data to the commissioned credit institution within the scope of necessity. If we use payment service providers, you will also be informed about this below. 
The legal basis for the transfer of your data is Art. 6 para. 1 lit. b DSGVO.

4.2 Passing on your personal data to shipping service providers

4.3 Use of payment service providers

- stripe
If you select a payment method from the payment service provider Stripe, the payment will be processed by Stripe Payments Europe Ltd, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland (hereinafter referred to as "stripe").
We pass on your personal data together with the information about your order (name, address, account number, bank code, possibly credit card number, invoice amount, currency and transaction number) to stripe in accordance with Art. 6 Para. 1 lit. b DSGVO exclusively for the purpose of payment processing and only within the scope of what is necessary.

- Post CH

If the goods are delivered to you by the transport service provider Post CH (Schweizerische PostAG, Schweiz, Wankdorfallee 4, 3030 Bern), we only pass on the name of the recipient and the delivery address to Post CH for the purpose of delivery and within the scope of necessity in accordance with Art. 6 Para. 1 lit. b DSGVO. Only if you have given your express consent in the ordering process, we will pass on your e-mail address in accordance with Art. 6 para. 1 lit. a DSGVO before the delivery of the goods for the purpose of coordinating a delivery date or for delivery notification to the Post CH. Your consent can be revoked at any time with effect for the future vis-à-vis the above-mentioned responsible person or vis-à-vis the transport service provider Post CH.

- Shopify Payments
We use the payment service provider "Shopify Payments", 3rd Floor, Europa House, Harcourt Building, Harcourt Street, Dublin 2. If you choose a payment method offered via the payment service provider Shopify Payments, the payment processing is carried out by the technical service provider Stripe Payments Europe Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we pass on the information you provided during the ordering process, together with information about your order (name, address, account number, bank code, any credit card number, invoice amount, currency and transaction number) in accordance with Art. 6 (1) lit. b DSGVO. Your data will only be passed on for the purpose of processing payments with Stripe Payments Europe Ltd. and only to the extent necessary for this purpose. You can find more information on the data protection of Shopify Payments at the following Internet address: https://www.shopify.com/legal/privacy
Data protection information on Stripe Payments Europe Ltd. can be found here: https://stripe.com/de/privacy.

4.4.  Apple Pay
If you select the payment method "Apple Pay" (a service provided by Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland), the payment is processed via the "Apple Pay" function of your iOS, watchOS or macOS by debiting a payment card that you have deposited with Apple Pay. Apple Pay" by charging a payment card deposited by you with "Apple Pay".

 The protection of your transaction takes place by means of the security functions of the hardware and software of your device. If a payment is to be released, this must be released by entering a code and verification using the "Face ID" or "Touch ID" function of your terminal device. 

The information you provide during the ordering process together with information about your order will be transmitted to Apple in encrypted form for the purpose of to Apple in encrypted form for the purpose of payment processing. This information will then be re-encrypted by Apple encrypted again by Apple and then passed to the payment provider of the payment card payment service provider of the payment card stored in Apple Pay to process the payment. payment card stored in Apple Pay. Encryption ensures that only the website on which the order is placed can access the payment data. only the website on which the order was placed can access the payment data. was made.

 After the payment is made, Apple sends the device account number and a transaction-specific dynamic security code are sent to the store website to shop website to confirm the payment.
 The above-mentioned curtains may involve the processing of personal data. be processed. In the case this happens for the purpose of payment processing according to Art. 6 para. 1 lit. b DSGVO.

 When using Apple Pay on the iPhone or Apple Watch to complete a purchase Watch to complete a purchase made through Safari on the Mac, the Mac and the authorization device the Mac and the authorization device communicate through an encrypted channel on Apple's servers. In the process, Apple may process data or store data. However, this is done in a format that does not identify you personally. cannot be identified.

Apple Pay privacy information is available here: https://support.apple.com/de-de/HT203027

5. data processing when opening a customer account and for contract processing

If you open a customer account with us, personal data will be collected and processed in accordance with Art. 6 para. 1 lit. b DGSVO. The scope of the data can be seen from the input form. The data you enter will be stored and used by us to process the contract. 
You can delete your customer account at any time. This can be done by sending a message to the address of the person responsible or, if offered, directly in the customer account. In that case, we will also block your data with regard to tax and commercial law retention periods and delete it after these periods have expired. This can only be opposed by your consent to permanent storage or a legally permitted further use of data on our part.

6. contacting

If you contact us via the contact form, the data entered in the input mask will be transmitted to us and stored. The data collected can be found in the respective input mask. If you contact us by e-mail, only the data you enter there will be transmitted to us.
The data is used exclusively for processing the conversation and your request. The legal basis for the processing of the data is Art. 6 (1) a) DSGVO if the user has given his consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 (1) (f) DSGVO. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 (1) lit. b) DSGVO. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected and provided that there are no legal retention obligations to the contrary. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is terminated when the circumstances indicate that the matter in question has been conclusively clarified. The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

7. use of your data for direct marketing

7.1 Newsletter

On our website there is the possibility to subscribe to a free newsletter. When registering for the newsletter, the data from the input mask is transmitted to us. Mandatory information is only your email address. If you make further voluntary entries, these will only be used for the personal address.

The legal basis for the processing of your data after registration for the newsletter is Art. 6 para. 1 lit. a DSGVO if the user has given his consent. We obtain this consent by sending you a confirmation email containing a confirmation link after you have registered for the newsletter. When you click on this link, you also give your consent to receive the newsletter.
When sending the registration for the newsletter, we store your IP address and the date and time of registration. This storage serves to be able to trace a possible misuse of your e-mail address. 

We use the data we collect when you register for the newsletter exclusively for the purpose of sending the newsletter. 

You can cancel your subscription to the newsletter at any time. For this purpose, you will find a corresponding link in each newsletter. This also allows you to revoke your consent to the storage of personal data collected during the registration process. 

7.2 Newsletter for existing customers

If you purchase goods or services on our website and enter your e-mail address, this may subsequently be used by us to send you a newsletter. In such a case, only direct advertising for our own similar goods or services will be sent via the newsletter. 

The legal basis for sending the newsletter as a result of the sale of goods or services is Section 7 (3) UWG and Art. 6 (1) lit. f DSGVO. In this respect, the data processing is carried out solely on the basis of our legitimate interest in personalised direct advertising.

If you have already objected to the use of your email address for direct marketing purposes, you will not receive this newsletter. However, you also have the option later and at any time to object to the use of your email address for the advertising purpose stated here with effect for the future by notifying us. After receipt of your objection, the use of your email address for advertising purposes will cease immediately.

8. contacting the evaluation reminder

Own evaluation reminder 

Following your express consent pursuant to Art. 6 (1) lit. a DSGVO, you will receive an e-mail from us as a one-time reminder to submit an evaluation of your order. You can revoke your consent at any time by sending a message to the person responsible for processing your data.

9. online marketing

Use of Google Ads conversion tracking

This website uses the online advertising program "Google Ads" and within the scope of Google Ads the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

Here, with the help of advertising media (so-called Google Adwords) on external websites for our offers are advertised. Our legitimate interest lies in the display of advertising that is interesting for you and in achieving a fair calculation of advertising costs. The legal basis is Art. 6 para. 1 lit.a DSGVO, namely your express consent.

Google Ads uses cookies for conversion tracking, which are set when you click on an AdWords ad placed by Google.

These cookies usually expire after 30 days and are not used for personal identification. Each Google Ads customer receives a different cookie, so cookies cannot be tracked across Ads customers' websites.

The information thus obtained is used to generate conversion statistics for Ads clients on the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag.

You cannot be personally identified with it. 

If you would like to prevent tracking, you can deactivate the Google conversion tracking cookie via your internet browser under user settings.

Here you can find information about Google's privacy policy: http://www.google.de/policies/privacy/.

You can permanently deactivate the conversion cookies by adjusting your browser settings accordingly or download and install the browser plug-in available at the following link:
http://www.google.com/settings/ads/plugin?hl=de

In this case, certain functions of this website may not be available or may only be available to a limited extent.

10. web analytics services

Google Analytics

We use the web analytics service Google Analytics ( Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland) for this website.
Google Analytics uses "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website.

The information generated in this way about your use of this website (including the shortened IP address) is transferred to a Google server and stored there, whereby a transfer to the USA is possible.

We use Google Analytics with the extension "_anonymizeIp()", which ensures anonymization of the IP address by shortening and excludes a direct personal reference. Your IP address is therefore shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. In exceptional cases, the full IP address is transferred to a Google server, including in the USA, and only shortened there.
In these exceptional cases, this processing is carried out in accordance with Art. 6 Para. 1 lit. a DSGVO, namely your express consent.

On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. Your IP address collected in this context will not be merged with other Google data.

You can prevent the storage of cookies by setting your browser accordingly. 

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the following browser plugin:

http://tools.google.com/dlpage/gaoptout?hl=de

Alternatively, you can set an out-out cookie:
Deactivate Google Analytics

This opt-out cookie only works in this browser and only for this domain. If you delete your cookies in this browser, you must click this link again.

This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My data", "Personal data".

Google Privacy Policy:
https://support.google.com/analytics/answer/6004245?hl=de

11. retargeting / remarketing / referral advertising

Facebook Custom Audience via the pixel process

On this website, we use the "Facebook Pixel" of Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook").If express consent has been given, this can be used to track the behavior of users after they have seen or clicked on a Facebook ad. This process is used to evaluate the effectiveness of Facebook ads for statistical and market research purposes and may help to optimize future advertising efforts. The data collected is anonymous for us, so we cannot draw any conclusions about the identity of the users. However, data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook data usage policy (https://www.facebook.com/about/privacy/).

 You may allow Facebook and its partners to serve ads on and off Facebook. For these purposes, a cookie may be stored on your terminal device. These processing operations are only carried out when explicit consent is given in accordance with Art. 6 (1) lit. a DSGVO. Consent to the use of the Facebook Pixel may only be given by users older than 13 years of age. If you are younger, we ask you to ask your legal guardians for permission. You can disable the use of cookies on your computer by setting your browser accordingly. However, this may mean that some functions on our Internet pages can no longer be fully used. You can also deactivate the use of cookies by third-party providers such as Facebook on the following website of the Digital Advertising Alliance: http://www.aboutads.info/choices/.

12. tools and miscellaneous

Google reCAPTCHA

We use the reCAPTCHA function of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") in accordance with Art. 6 (1) lit. f DSGVO due to our legitimate interest in preventing abuse and spam.
reCAPTCHA is a function to ensure that an input is made by a natural person.  
The service sends your IP address and possibly other data required by Google for the reCAPTCHA service to Google.

When using Google reCAPTCHA, your personal data may also be transmitted to the servers of Google LLC. in the USA.

Details about Google reCAPTCHA and Google's privacy policy can be found at:
https://www.google.com/intl/de/policies/privacy/

13. rights of the data subject

13.1 The applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, which we inform you about below:

- Right to information according to Art. 15 DSGVO:
You may request confirmation from the controller as to whether personal data concerning you is being processed by the controller. In addition, you have a right to information about the purpose, the categories of personal data, the recipients, the planned duration of storage and about the existence of further rights such as correction of the data or the existence of a right of appeal to a supervisory authority, the origin of your data if it was not collected by us, the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved and the scope and the intended effects of such processing concerning you, as well as your right to information about which guarantees exist in accordance with Art. 46 DSGVO when your data is forwarded to third countries;

- Right to rectification pursuant to Art. 16 DSGVO:
You have the right to have any incorrect data relating to you corrected without delay and/or to have any incomplete data stored by us completed; the correction or completion must take place without delay.

- Right to restriction of processing pursuant to Art. 18 DSGVO:
You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data, which you dispute, is being verified, if you refuse the deletion of your data due to inadmissible data processing and instead request the restriction of the processing of your data, if you require your data for the assertion, exercise or defence of legal claims after we no longer need this data after the purpose has been achieved, or if you have lodged an objection for reasons relating to your particular situation, as long as it has not yet been determined whether our legitimate reasons prevail;
Where the processing of personal data concerning you has been restricted, those data may be processed, with the exception of storage, only with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of substantial public interest of the Union or of a Member State. Where the restriction of processing has been restricted, you will be informed by the controller before the restriction is lifted.

- Right to erasure in accordance with Art. 17 DSGVO:
You have the right to the immediate deletion of your personal data if the conditions of Art. 17 (1) DSGVO are met. However, this right to erasure does not exist in particular - not conclusively - if the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims

- Right to information pursuant to Article 19 of the GDPR:
If you have exercised your right to rectification, erasure or restriction of processing, the controller is obliged to notify all recipients to whom your personal data have been disclosed of this rectification or erasure of the data or restriction of processing, unless this is impossible or involves a disproportionate effort. You also have the right to be informed about these recipients.

- Right to data portability according to Art. 20 DSGVO:
You have the right to receive your personal data disclosed to us in a structured, common and machine-readable format or to request that it be transferred to another person responsible, insofar as this is technically possible;

- Right of revocation pursuant to Art. 7 (3) DSGVO:
You have the right to object at any time to the processing of personal data concerning you which is carried out on the basis of Art. 6 (1) e) or f) DSGVO; this also applies to profiling based on these provisions.
You also have the right to revoke your declaration of consent under data protection law at any time with effect for the future. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

- Right to lodge a complaint pursuant to Article 77 of the GDPR:
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

13.2. Right of objection

You have the right to object to the processing of your data at any time with effect for the future if we process your data on the basis of our overriding legitimate interest after weighing up your interests.
If you make use of this right of objection, we will terminate the processing of your data if there are no demonstrably overriding compelling reasons worthy of protection for the termination or if the further processing serves the exercise or defence of legal claims.

14. duration of the storage of personal data

The duration of the storage of personal data depends in each case on statutory retention periods. After the expiry of these periods, we routinely delete the data if it is no longer required for the fulfilment or initiation of the contract and/or we have no justified interest in continuing to store it.